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Order, Payment & Shipment

Order Processing

We try to keep the ordering proces as simple as possible, might you run into any problems during or after placing your order please let us know as soon as possible!
  • In general order processing takes up to 2-3 business days.
  • If an order is placed on a Saturday or Sunday, the order will be dispatched on Monday if payment was received successfully.
  • We will select the appropriate dispatching method and carrier when you order. It is not possible to choose a carrier or dispatch method.
  • We do not process or deliver orders on weekends or holidays.
  • You are still able to cancel your order within 24 hours of receiving an order confirmation from us. Please visit the order cancellation section.

Payment of your order

We use Mollie to proces payments, you can pay using one of the following methods:
Creditcards
PayPal
iDeal (Netherlands)
When you start the payment proces you will be directed to the website of chosen payment method, when you complete your order you will automatically be redirected to the order confirmation page on Hailsuit.com. When you see the order confirmation page your order was succesfull, if you do not see this page please contact us for order verification.

Shipping of your order

After you have completed payment of your order your product will be shipped. We use multiple carries to fullfill our shipments.

  • Orders are being shipped through international shipping couriers and are out of our control. Generally, a parcel will arrive in 4-7 business days after shipment.*
  • As we ship internationally, sometimes customers are contacted by the courier service for customs clearance issues. In such cases, please contact our customer support immediately and we will take care of the process.
  • Please be informed that you are not obliged to pay any duty fee (except orders shipped by FEDEX). You may only be required to provide particular form of identification before releasing a shipment (such as a Unique Identification Number, CPF, or Tax ID).
  • Please be informed that in case you are not willing to cooperate with the courier, we will not be able to proceed with our Refund procedure

*Since we use international shipping, sometimes there may be delays of 2-3 days. Please, feel free to contact us and we will do our best to assist you.

Below you will find the time it takes for your shipment to reach your country.

Delivery time per country*

Country of DestinationDelivery Time (Working days)
Aaland Island *5-6
Albania *8-10
Andorra *6-9
Austria4
Belarus *4-7
Belgium2
Bosnia and Herzegovina *7-9
Bouvet Eialnd *-
Bulgaria6-7
Cyprus11-13
Czech Republic4-6
Denmark4-5
England4-5
Estonia5-7
Finland6-7
France (incl. Corsica)5
Germany3
Gibraltar*6-9
Greece8-10
Hungary4-6
Ireland5-6
Italy5
Country of DestinationDelivery Time (Working days)
Croatia4-5
Latvia5-7
Liechtenstein*4-5
Lithuania5-7
Luxembourg2
Macedonia7-9
Malta6-8
Moldova *7-9
Monaco*5-6
Montenegro*6-9
Norway6-7
Poland4
Portugal6-7
Romania5-6
San Marino7-10
Servia6-9
Slovakia4-5
Slovenia5
Spain6-7
Sweden4
Switzerland4
Turkey5-11
*approximately time from order to delivery as a result of the ongoing pandemic delivery might occur at a delay.

Delivery of your order

  • The delivery timeframe may vary according to the destination and the shipping option. If your estimated delivery date has passed and you haven’t received your order, please contact us immediately.
  • Please be informed that depending on carrier, your parcel may be delivered without prior calling.
  • In case the courier service is unable to deliver the parcel (nobody is at home or difficulty in finding your home address), the package will be returned to the local depot. You will then be notified by email after which you may require to contact a local courier service to deliver it to you.
  • In case second delivery also fails, the package will be returned to our dispatching center in NL and will be kept there for 3-5 days. After the customer confirms that he is ready for delivery and a valid delivery address is confirmed, he may be requested to take the parcel from the dispatching center.
BUY YOUR HAILSUIT NOW!

ABOUT HAILSUIT

Hailsuit protects your agains any form of hail inflicted damage. Compact and fast to deploy when your percious car is about to get hit by a hail storm, oh and did we say it's self inflatable? Well it is!
Hailsuit-logo
HAILSUIT

Meijhorst 6010
6537 KT Nijmegen
Netherlands
+31 - 6 3451 4284
info@hailsuit.com

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